Return and Refund Policy

Last updated: October 30, 2022

Thank you for shopping at Closet of Mysteries.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Closet of Mysteries, 7302 W Peoria Ave, Unit 60, Peoria, AZ 85345.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Closet of Mysteries, accessible from https://closetofmysteries.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for requesting a refund on an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were delivered in the last 21 days
  • The Goods are in the original, unused, unwashed condition.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Exchanges

We accept Goods for exchange in the case the individual requests an alternate size or style of shirt. 

In order for the Goods to be eligible for an exchange, please make sure that:

  • The Goods were delivered in the last 21 days
  • The Goods are in the original, unused, unwashed condition.

We reserve the right to refuse exchanges of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Closet of Mysteries
7302 W Peoria Ave, Unit 60
Peoria, AZ 85345

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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